Managed Services and Hosting
Reduce service and support costs, improve customer service, and take advantage of greater computing power and scalable capacity without a capital outlay
To keep your business applications running smoothly you need to invest in ongoing planning, support, maintenance, enhancement, and tuning. This regular care and attention reduces the total cost of ownership and ensures that your applications evolve to keep up with your business.
We can help you to manage your applications across the complete lifecycle from deployment to decommissioning, ensuring that you benefit from outsourcing from the first day of the engagement. Services are provided within defined, agreed-upon service levels.
Our capability in outsourced application management includes deep industry expertise backed by experience in a wide range of technologies. We offer particular expertise in the management of Web-based applications that enable enterprises to work more efficiently with their customers, suppliers, and other third parties.
Our application management services include:
- Design and implementation of application management programs to achieve lowest total cost of ownership and maximum return on investment.
- Production support with help desk, systems health monitoring, interface management, service level management.
- Maintenance support and tuning with troubleshooting, implementation management, change management, and system optimization.
- Documentation of business processes, operating procedures, technical information, and related services.
Computing infrastructure, including hardware, software, networking, and storage is in a state of constant flux. Staying on top of the latest technological advances and deciding what you need and what you should avoid is a full time job.
We can help you to make the right technology choices and can keep your infrastructure running smoothly so that you get the most value from your investments. Since we offer these capabilities as a service, you get lower costs for server hardware and software support, a skilled systems administration staff, best-practice management tools and operating processes, and service levels aligned to your unique needs. We will take care of all of the little details so you don't have to worry about keeping pace with technological advancements, controlling server farms, threats from viruses and hackers, and maintenance of operating systems.
By partnering with Cambian you can expect reduced capital expenditures, access to hard-to-find and expensive-to-retain personnel, rapid roll-out of applications, and increased system uptime and enhanced service levels within your enterprise and across your extended supply chain.